frequently asked questions

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Why do you charge per person?

Like other caterers or bar services we want to make sure that we have enough to feed all your guests (and then some). We have done the math and research to factor in an accurate number to make it affordable for our clients without cutting any corners for their guests. 

**We've found that charging a service fee and then tallying every order is not just tedious while trying to serve 150-200 wedding guests, but it actually costs more and produces more wasted product. If you're having a smaller wedding or event please keep in mind we do have minimum charges for each unit plus our travel fee.

Can you do it any cheaper? 

We get asked this question more frequently than not.  This is not necessarily a short or easy answer.

A lot goes into our business: work, time, maintenance, supplies, the list goes on and on....We are not simply an ice cream truck that hands out prepackaged novelties. We are providing an experience. We want your guests to walk away from your wedding talking about how fun or how cool this addition was! Each sundae, cone, and float is made to order in front of your guests. We help our couples  create signature sundaes that represent them. We have our truck, trailer, generator, disposables, and decor that must come with us to every event.  And lastly, you have two very dedicated people that do everything they can to make sure everything is perfect and everyone is happy (that's us!).



Can you bring the trailer inside? Where can you park?

Unfortunately we cannot bring the trailer inside (the only exception is MKJ farm). We actually do require an adequate parking spot for the rig. Keep in mind we haul the trailer with a diesel pickup truck. Our parking/access road/driveway must be able to accommodate both truck and trailer. We cannot move the trailer by hand as it is far too heavy however we can unhook and have the trailer standalone. We must have parking figured out ahead of time. Please get permission from venue owner/manager and double check that they are okay with your requested placement! We ran into too many last minute moves after set up in 2019.

What is included in your pricing?

1.5-2 hours of service, we do not allow self serve.

Guests have the choice to indulge as much or as little as they want. 

The trailer includes a full menu and the push cart is limited but both carry 6 flavors of ice cream-ask for a menu for further details.

All disposable cups, bowls, spoons, and straws.

Creation of a signature sundae.

Set up, trailer or cart décor, menu signage, and tear down. 

Preparations and coordination leading up to the day of the event. 

Additional charges: 

  • Travel and operations fee for anything over  20 miles from our home base. Calculated by mileage. 
  •  Menu add-ons